Director of Property Management

  • Full Time
  • Toronto
  • Posted 1 month ago
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We are seeking a Director, Property Management to join our client’s team. In this role you will be reporting directly to Vice President. Our Client is one of Canada’s top Real Estate and Property Management Firms. Competitive benefits and recognition of the importance of career development are offered. This is a senior level position with a strong emphasis on community and strategic business development. Our Client is an advocate for diversity and recognizes the value of leadership.


• Consistently deliver the highest quality of service to clients, external and internal leaders while maintaining a focus on the delivery of excellence
• Provide guidance and contribute to the development and execution of strategic external business growth plans for the Company
• Engage clients in discussions to understand and anticipate needs, identify and recommend additional services
• Develop and maintain strong relationships with clients to understand their current and future needs
• Accountable for risk management, disaster recovery and business continuity plans are developed and that relevant stakeholders are trained to ensure proper execution
• Manage and maintain the properties efficiently and cost effectively, in accordance with the budget
• Formulate and manage an annual operating budget for every asset in the managed portfolio
• Track and analyze actual operations in relation to budget and report on a monthly basis
• Negotiate and manage required service contracts
• Monitor expenses and property maintenance requirements, including capital requirements
• Supervise contractors to ensure projects completed on time, within budget and within building codes and regulations
• Lead, manage and develop property management team through performance management, recruitment, career development, onboarding of team
• Develop and manage a high performance talent team that is proactive, client focused and productive to ensure success in their roles
• Ensure staff practice high levels of customer service
• Build strong business relationships with Property Management team and Boards of Directors
• Monitor progress and develop measurable action plans for issue resolution
• Provide assistance in assuring accuracy and completeness of monthly reporting
• Assist Senior Leadership with bidding and contract renewal processes
• Liaise with Development team regarding future projects and start-up operations
• Support the start-up, transition or termination of condominium corporations
• Attends key board and property management meetings/events
• Lead, build and manage the property management team to address the talent needs of the business.


• Minimum of 8 years of experience in property, condominium or facilities management
• Diploma or Degree in Business Management or Administration, ACMO or a related field and/or comparable work experience is an asset
• Thorough knowledge with the Condominium Act and the Occupational Health and Safety Act of Ontario
• Skilled in the use of Word, Outlook, and Excel
• Demonstrate excellent organizational and time management skills, high level of accuracy, and attention to detail
• Proven track record of negotiation and mediation skills with external stakeholders while maintaining a community mindset
• Development and execution of strategic plans, proven track record of delivering growth and profitable results
• Experience and knowledge with Reciprocal Operating Agreements and Shared Facilities Agreements
• Solid understanding of Performance Audit, Tarion warranty process and Reserve fund study
• Ability to communicate effectively and appropriately (written and verbal) with all levels of employees and senior management, including C-level, and external stakeholders while maintaining confidentiality
• Demonstrated ability to collaborate with executives, business leaders and external stakeholders
• Excels in a high volume, dynamic and fast paced environment and enjoy new challenges
• Possess highly effective coaching, facilitating, presentation, influencing, & leadership skills
• Positive and enthusiastic, hands-on approach with a strong bias to client service
• Superior communication skills, both written and verbal with a successful track record in working with staff at all levels
• Valid G Driver’s License with an access to a vehicle is mandatory

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If you are interested in this position and would like to join a successful and dynamic organization, please forward your resume
in Word format to: or please call 416.703.3400

We thank all the candidates for their interest, but only those under consideration will be contacted.

Matrix Search Group is a strong advocate for diversity and is an equal opportunity employer.

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